Shipping and Delivery Times
We will ship your product directly from our facilities to your location, no matter where you are in the world. The estimated delivery time is typically between 8 to 16 business days. Please note that if your order is delayed due to customs or held at the local authorities in your country, this period will not count towards the delivery estimate.
We are committed to offering high-quality products and ensuring fast, reliable shipping. If the estimated delivery window has passed, we recommend contacting your local postal or customs office to understand the cause of the delay.
If the postal service or local authority confirms they do not have your package, please contact us immediately. We will investigate the situation and resolve any issues as quickly as possible. In the event of a verified logistics problem, we will process a full refund promptly.
Your tracking code will be sent via email within 5 to 10 business days after your order is confirmed. If you chose a payment method that requires additional processing time (such as bank transfer), please allow up to 5 additional business days for the tracking information to become available.